AI-Powered Guest Chat
24/7 AI concierge that answers questions using your hotel’s own documents, schedules, and policies.
Everything your guests need — and your team can manage.
On their phone, in their language, anytime.
24/7 AI concierge that answers questions using your hotel’s own documents, schedules, and policies.
Real-time chat between guests and reception, with message notifications so nothing gets missed.
Guests write in their language. You reply in yours. Everyone sees the message in their preferred language.
Housekeeping, maintenance (with photo), wake-up calls, and room service — simple and quick for guests.
Guests enter their details once — then order towels, room service, and more with a single tap.
One-tap suggestions help guests start quickly (e.g. transport, nearby services) without typing.
Operate chat, requests, content, and hotel setup from one place.
A dashboard view for properties, rooms, service volume, personnel, and open chats.
Handle multiple guest chats in one place with visual indicators for new messages and active sessions.
Housekeeping, maintenance, and room service each have their own view — so the right team sees the right requests.
Add menus, FAQs, and documents. The concierge uses them to give accurate, on-brand answers.
Test questions and see exactly what guests will get — so you keep control of your messaging.
Set up your properties and rooms in one place — numbers, floors, and details.
Build room menus with categories, descriptions, pricing, and photos (breakfast, lunch, dinner, snacks, beverages, desserts).
Generate QR codes so guests can instantly open the AI concierge on their phone.
Control who sees what. Manage your account, theme, language, and invoices in one place.
Why hotels choose FrogDesk
Your guests get instant answers anytime, reducing wait times and improving satisfaction.
Automate routine inquiries, allowing your staff to focus on high-value guest interactions.
Handle more guest inquiries with fewer staff members, reducing labor costs while maintaining exceptional service quality.
Faster response times and accurate information lead to happier guests, better reviews, and increased repeat bookings.
See what guests ask most, what they prefer, and how services are used — so you can improve and grow.
Simultaneously assist multiple guests without additional staffing, perfect for busy seasons and high-occupancy periods.
Ensure every guest receives accurate, up-to-date information every time, regardless of time of day or staff availability.
Guests access concierge services directly from their smartphones, meeting them where they are for maximum convenience.
Get started quickly with a clear dashboard. Everything you need to run your concierge is in one place.
Interested in learning more? Contact us to schedule a demo or ask questions